Returns & Exchanges

At Agriframes, we want you to be completely satisfied with your garden structures and accessories. If your order isn't quite right, you can return any unused item in its original packaging within 30 days for a full refund or exchange.

1

Initiate Your Return

Contact our customer service team with your order number and reason for return to receive a Return Authorization number and the correct return address.

2

Pack Your Items

Carefully repackage your items in their original boxes, ensuring all components, fixtures, and assembly instructions are included to prevent damage during transit.

3

Ship the Package

Affix the return label to your package and drop it off at an authorized courier location; we recommend using a tracked service for peace of mind.

4

Receive Your Refund

Once our warehouse team inspects the returned goods to confirm they are in resaleable condition, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing